Never lose a job to a missed enquiry again.

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“ServiceYak put my whole business on my phone. I quote on site, the invoice goes out the second the job's done, and the money lands without me chasing it. Game changer for a small team.”
@hakeaprojects
Alex Tasseron
Hakea Projects · Fairfield, VIC
Alex Tasseron

Every lead caught, answered and booked.

Every enquiry in the one place.

  • A form you control: on your website, or a link you share, day or night.
  • Every lead tracked: see what's new and what's already been handled, so nothing slips.
  • Ask for what you need: build the form with your own questions and photo uploads.

Get back to them from the ute.

  • Know the instant it lands: a push notification and an email the moment it arrives.
  • Photos and details attached: whatever they sent, ready to read.
  • Your office can pitch in: whoever's free picks it up, notes show who did what.

Their details saved, ready to quote.

  • No double handling: name, email and number land in your client list automatically.
  • Straight into the workflow: quote it, book it, invoice it and get paid, same app.
  • Nothing falls through: enquiries stay flagged until handled, so cold leads stand out.
“I used to do quotes and invoices at the kitchen table well after I clocked off. Now it's knocked out from the ute before I've pulled out of the driveway, I've got my evenings back.”
Luc Dunbar
Luc Antony Garden Designs · Keilor East, VIC
Luc Dunbar
Questions, answered

What tradies ask about capturing enquiries.

Customers fill in your enquiry form on your website or via a link you share, and every lead lands in the one place, so you're not checking five different apps to see who's been in touch.

Yes. On your website, the form sits on your contact or quote page so customers fill it in without leaving your site. Everywhere else, share a link on Facebook, Google Business, text or email. Either way, customers can reach you 24/7, even when you're on the tools and can't answer the phone.

Open your form in ServiceYak, tap Share, and copy the website code. Send it to whoever built your site, or paste it into a "Custom HTML" block in WordPress, Squarespace or similar. The embedded form has no ServiceYak branding, it just looks like part of your site.

Their details are already in ServiceYak, the moment a customer enquires, their name, email and number are saved to your client list, so when you quote the job everything's waiting. No copy-pasting, no double handling.

Yes. The full enquiry list is on your phone, so you can read new leads, ring the customer back and mark them handled from site or the ute, not just back at the office.

That's what it's built for. The moment an enquiry comes in, your phone gets a notification with the customer's details attached, so you can get back to them in seconds, and being first to respond is the single biggest thing that wins the job.

Any photos or details the customer sends come through with the enquiry, so you've got what you need to size up the job and price it without ringing them back.

Each enquiry shows which form it came from, run one form for your website and another for your socials to see which pulls its weight. And if you run Facebook ads, enquiries feed back to Meta so your ads learn which clicks become leads.

Yes. Your whole team works off the same list, so whoever's free can pick up an enquiry and chase it, and review notes show it's been handled, and by who.

No. It's included with every ServiceYak seat along with quoting, jobs, invoicing and payments, no per-feature charges and no surprise upsells.

Never. Pay monthly or annually, cancel any time, and take your data with you. We'd rather earn your subscription each month than lock you into a contract.