The bit before the job
Quotes that look like you mean business.
- Your price book, your branding and your ABN, GST worked out
- Sent as a link they accept from their own phone
You're good at the trade. Nobody said you'd have to be good at the paperwork.
You're proud of what you've built, and you should be.
The pressure isn't failure. It's the half nobody trained you for.
The problem isn't you working harder. You already do that.
You trained four years for half the job.
- Four yearsYour apprenticeship. Every hour of it about the work itself.
- Day oneYou go out on your own. Best hands on any site you're on.
- Week twoFirst quote of your own. Nobody ever showed you how to write one.
- Year twoGood enough to be busy, and busy enough to be behind.
- Right nowStill carrying the half of the job you were never taught.
“ServiceYak put my whole business on my phone. I quote on site, the invoice goes out the second the job's done, and the money lands without me chasing it. Game changer for a small team.”
You're not behind. Nothing in your training was ever about this half.
The bit during the job
One job card the whole crew works off.
- Site, scope, photos and notes in the one place
- Nobody ringing you to ask what the job actually is
The bit after the job
The invoice, and then the chasing.
- One button from the finished job, straight into Xero or QuickBooks
- Overdue ones chased on a schedule, so you never make that call
“I used to do quotes and invoices at the kitchen table well after I clocked off. Now it's knocked out from the ute before I've pulled out of the driveway, I've got my evenings back.”
Same trade. The other half handled.
- On the jobThe quote and the invoice happen where the work does.
- Off the jobNobody's sitting there waiting on paperwork from you.
- Same as everYou're still the bloke who's good at the trade.
Questions, answered
What tradies ask before they start.
ServiceYak is Australian and it's small. It's built for direct-to-homeowner trade businesses here rather than adapted from something written for somewhere else, which is why the GST, the ABNs, the Australian financial year in the reports and the Xero and QuickBooks sync all just work the way you'd expect. Support is self-serve with chat behind it. We've been at this a few years, not twenty, and we'd rather you heard that from us.
Not remotely, and the numbers say something more interesting than that. In BizCover's 2026 survey of 1,500 Australian small business owners, 85% said they were proud of what they'd built, 79% had never regretted starting and 75% were optimistic about the year ahead — all of that alongside genuine financial pressure. So it isn't a confidence problem and it certainly isn't a work-ethic one. Running the business and doing the trade are two different jobs, and only one of them came with four years of training.
Usually for one of two reasons, and both are avoidable. Either it wanted setting up before it did anything for you, or half the crew was never on it. So start with one job rather than a setup weekend — quote it, run it, invoice it — and put everybody on from day one, because there's a full app for whatever phone each of them happens to carry.
About ten minutes to be quoting: your logo, your ABN and a handful of the prices you use every week. The rest builds itself while you work — save a job as a template the first time you quote it and the second one takes a couple of taps.
Then it's built the right way round for you. It's a phone app first, and most of what you do is tapping things you've already saved rather than filling in forms. There's an office side on a big screen if you want it, and plenty of owners barely open it.
No. Start with the next job. Your old records stay where they are and there's nothing to import before you can send a quote — most people bring clients over as the work comes in, which is by far the least painful way to do it.
$37 per person per month with everything in it: quoting, jobs, scheduling, invoicing, payment reminders, timesheets, reporting and the AI tools. There's no cut-down tier below it and nothing held back in a tier above it. Thirty days free, no card.
Then you stop, and nothing happens. No card was taken, there's no contract to argue your way out of, and your data comes with you. We'd rather you tried it on one real job and decided for yourself than signed up for a year to find out.