Before you leave the driveway
Invoice it while you're still standing there.
- The finished job becomes the invoice
- GST worked out, your ABN and branding on top
- Sent from your phone before you pull out
The job's done. The invoice is sent. The money's still not in.
You did the job in a day.
You've been chasing it for a month.
And somehow you're the one who feels rude.
Nobody decides not to pay you. It just drifts.
- Day 0Job's finished, site's swept, everyone's pleased with it.
- Day 3You write the invoice up at the kitchen table and send it off.
- Day 10Nothing yet. They're good people. It'll come through.
- Day 21You start checking the bank before you check the weather.
- Day 34You rehearse the phone call in the ute. You don't make it.
“ServiceYak put my whole business on my phone. I quote on site, the invoice goes out the second the job's done, and the money lands without me chasing it. Game changer for a small team.”
You're not bad at getting paid. Nothing in your setup was ever built to chase.
The moment they open it
Let them pay it with a thumb.
- A Pay Now button on the invoice itself
- Card, Apple Pay or Google Pay, no account needed
- Straight through to your bank, no merchant paperwork
Day 7, if it's still not paid
The reminder goes out. Not from you.
- Overdue invoices chased automatically, on a schedule
- You'll see when it's been opened
- Everything still owed in one list, not in your head
“I used to do quotes and invoices at the kitchen table well after I clocked off. Now it's knocked out from the ute before I've pulled out of the driveway, I've got my evenings back.”
Now here's that month again.
- That arvoJob done. Invoice out from the driveway.
- That nightThey tap Pay Now from the couch.
- DonePaid — and you never had to mention it once.
Questions, answered
What tradies ask about getting paid.
Almost never, because most people who haven't paid you simply forgot. The reminders are polite, they go out on a schedule, and they stop the moment the invoice is paid. A reminder that arrives from the business is far easier on the relationship than a phone call from the bloke who did the work.
Three of them, then it stops. A follow-up a week after you sent it, one more at a fortnight, and a nudge three days before the invoice is due. They go out at 9am in your own timezone — not at 11pm when you happened to think of it — and the moment the invoice is paid, the rest are cancelled. The default wording is polite and professional and most people never touch it, but you can write your own if you'd rather it sounded like you.
Then at least you know exactly where you stand, and you're making that call about a genuine non-payer rather than someone who lost the email. Be clear on what this does: ServiceYak chases, it doesn't collect. Nobody can promise you every invoice gets paid, and anyone who does is selling you something.
Every invoice can carry a Pay Now button, and they pay by card, Apple Pay or Google Pay straight from their phone with no login and no account to create. Payments run through Stripe and land in your bank automatically. If you'd rather stick to bank transfer, your details go on the invoice as normal and everything else on this page still works.
No. Invoices sync straight through to Xero or QuickBooks, so you raise the invoice once and it lands in your books with the numbers matching. Nothing to re-enter, and your accountant carries on exactly as they were.
Yes, and that's the whole first step. Build the invoice off the finished job and send it before you pull out of the driveway, on iPhone or Android. The sooner it's out, the sooner it's paid.
Pull the extra items straight from your price book before you send the invoice, so it covers everything you actually did. The variation you agreed on site stops being the thing you're out of pocket for.
No. Invoicing, payments and the reminders are all in the one seat price along with quoting, jobs, scheduling and reporting. There's no cut-down tier below it, and nothing about getting paid sitting behind a tier above it.