Payment reminders

Payment reminder generator for tradies

Put in the invoice, get the four messages that chase it — polite, from the business, dated to the days they should go out — ready to text or email. You never have to write “just following up” again.

The invoice
You

Why these days

Nobody decides not to pay you. It drifts: the invoice arrives, it's meant to be paid, and then a week goes by and it's the thing at the bottom of a pile. A reminder isn't rude. It's the thing that stops a forgotten invoice turning into an awkward one.

  • A week on. A friendly nudge, while it's still fresh and before anybody feels chased. Most people who haven't paid you simply forgot.
  • Three days before it's due. The one that gets it paid on time — a reminder with the date in it, sent before the date, is a courtesy rather than a complaint.
  • A fortnight on. A follow-up that asks a direct question — when will it be paid? — and opens the door to hearing about a problem.
  • A month on. A final notice. It says what's happening plainly, once, and it's the last one you send before the conversation changes.

Send them from the business, not from you. The same words landing from your business name read as a process; from your own number at 9pm they read as a grudge. The messages above are written that way on purpose.

What a reminder can't do

It can't collect. Nobody can promise you every invoice gets paid, and anybody who does is selling you something. What a schedule like this does is separate the customer who forgot — nearly all of them — from the one who has decided not to pay, so the call you eventually make is about a genuine non-payer rather than someone who lost the email.

The two things that move payment dates more than any reminder are sending the invoice the day the job finishes and making it easy to pay. If you need the invoice first, the invoice generator makes a valid one in your browser.

Common questions

Payment reminders, answered.

Almost never, because most people who haven't paid you simply forgot. The messages here are polite, they come from the business rather than from you personally, and each one is a little more direct than the last rather than all of them being the final notice. A reminder that arrives on a schedule is far easier on the relationship than a phone call from the bloke who did the work.

Put in the real date. Any reminder whose day has already passed is marked to send today, and the rest keep their dates. Sending the first one late is still better than not sending it — the customer doesn't know when you planned to.

Whichever they replied on when you quoted. A text gets read within minutes and an email carries the invoice with it; plenty of tradies send both on the same day. Both versions are here so you don't have to rewrite one into the other.

Yes — copy it and edit before you send. The only thing worth keeping is the shape: the invoice number and amount so they can find it, the due date so there's nothing to argue about, and a way to reply if something's wrong.

The first three, yes — a week after sending, a fortnight after, and three days before due, at 9am in your timezone, and they stop the moment the invoice is paid. Every invoice can also carry a Pay Now button, so a good share of them get paid before the first reminder is due. The final notice is yours to send; the app won't escalate on your behalf.